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How to solve Norton protection updates not fixed

Sometimes, one may face the problem of Norton protection updates not fixed. But to understand why that happens lets look at the basics first. There are number of issues people do face such as Norton not opening or Norton Power Eraser not working.

Norton protection updates not fixed

Norton Live-update is an application developed by Symantec Corporation that downloads and installs security updates (such as spyware, firewall, or antivirus signature files) and software patches. Live-update can only apply updates for a particular version of Norton; it cannot however upgrade a version of Norton to a later version (for example Norton Internet Security 2006 to 2009). To upgrade the product to the latest version, one would have to go to a separate website.

In the past, Norton Live-update was separate software that is installed with all Symantec products. However, with all Norton products since 2009, it is an integrated part of the Norton product.

Live-update first shipped in the 1997 version of Norton AntiVirus 2.0 and soon followed in other products. It was created by the Shared Technology Team at the company’s Cupertino headquarters and later taken over by the Norton team. Symantec holds at least one patent related to Live-update Use of Polymorphic Package Files To Update Software.

Updating your Norton product to the latest version

You can update your Norton product with the latest version if you have an active subscription. You can remotely update your current product to the latest version from your Norton account without any cost as long as you have an active subscription. You can also go to the Norton Update Center to download and install the latest version of your Norton product for windows. Norton product for Mac can be updated only from your Norton account.

If you are trying to download the Norton product from your service provider, go back to your service provider’s website, and follow their instructions to get the latest version of your Norton product.

How norton protection updates not fixed crops up :

Sometimes, when you click on Norton live-updates it might show ‘Norton live-updates completed’

Then you might see: Protection updates: fix now in progress and then it shows “not fixed” and it also shows “Your computer at risk”.

Causes for Norton protection updates not fixed :

  • Subscription expiration
    Ensure that your subscription is active. To check your subscription, on the main window, click Help and then click Subscription Status.
  • Slow Internet connection
    If your Internet connectivity is slow, the updates that are required to fix issues in your product cannot be downloaded.
  • Computer is completely infected
    If your computer is severely infected and the product does not have enough updates to clean the viruses, it won’t work.
  • Threats not completely removed
    When the threats are removed, the Norton product prompts you to restart your computer. If you skip to restart, the Fix Now may fail at a later stage when you run it.
  • Protection updates are outdated
    In some cases, you may not have the latest protection updates if you have upgraded to the latest version of the product.
  • No Internet connection
    Ensure that your device is connected to the Internet.
  • Date and time is not correct
    If your computer date and time was changed manually or incorrect, it may fail.
  • Not enough space on your computer
    If there is not enough space on the disk to install the updates, it may fail.

Norton protection updates not fixed should be tended to immediately and given the due attention.

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