[SOLVED] Transmit failed General Failure

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How to solve PING: Transmit failed General Failure?

Most of us encounter this error message, “PING: Transmit  Failed General Failure” for sure once in a while when we are connected to some network. Basically, PING is a valuable tool for troubleshooting all sorts of network or Internet problems.

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A ping command is used to send packets of information to devices on a network or the Internet to find out if they are available for connection. In Windows 8, the error message “Ping: Transmit Failed General Failure” appears if the computer doesn’t have the proper Internet protocol selected. You may select TCP/IPv4 or TCP/IPv6 in the control panel of your computer.

Transmit failed General Failure

The ping request is sent from the Command Prompt of the computer. Open Command Prompt, type Ping and the IP address or the domain name of the address. For instance, type “ping www.nettraffic.com“ or “ping  xxx.xxx.xxx.xxx “ and as soon as you press enter, your computer will send four packets of information at one-second intervals.

Ping response is also generated that shows results for each returned packet on four separate lines showing the round-trip time in milliseconds, thereby giving you a summary of the packets lost, along with the fastest, slowest and average times. If the target doesn’t respond, each line shows “Request Timed Out.” If the computer has the wrong TCP/IP setting, in Windows 7 and Windows 8, the message reads, “PING: Transmit Failed General Failure.” In Vista, it reads, “PING: transmit failed, error code 1231.” It indicates that you have the wrong TCP/IP setting. In earlier Windows versions, it reads, “Destination Host Unreachable.”

What are the causes that generally call this error, PING: Transmit Failed General Failure?

  1. DNS and other socket issues.
  2. Mis-configured Firewall.
  3. Outdated Network drivers or firmware.
  4. Other software or hardware errors.

How to fix this “PING: Transmit failed General Failure” issue?

Here are some of the few quick steps to fix this issue :

  • Command Prompt Troubleshooting :

We can use the following commands of the Command Prompt to handle this:

  • ipconfig/renew
  • netsh int ip reset c:\tcp.txt
  • ipconfig/release
  • netsh winsock reset
  • ipconfig /flushdns

Type every command on the Command prompt and press enter and after every command reboot your computer.

  • Update your Modem Driver:

Many times it happens that the Internet connection issues arise due to the use of outdated modem driver installed in the user computer. In that case, the first thing you need to do is to upgrade the modem driver installed on your computer.

Steps for the same are:

  • Click on Start.
  • Click on Control Panel.
  • Go to Hardware and Sound (in Category view).
  • Click on Device Manager (listed under Devices and Printers).
  • Check for modem/adapter.
  • Right Click on the icon.
  • Click on Update Driver Software if you are going to update the adapter driver with the latest version.
  • Click on Uninstall, if you are going to uninstall driver software.
  • Select the option to find the latest driver software.
  • Disable Firewall (other security programs ) and check for the issue: Sometimes you may get this error message “PING: Transmit failed General Failure” when firewall stops packets.
  • Power Cycle of the entire network: Power Cycling is the process of turning off and turning on networking devices in a systematic order. It is an extremely effective way to handle network related issues.
  • Perform System Restore to last known good configuration.

So, these were a few hacks to handle the “PING: Transmit failed General failure” in the best possible way.

Frequently Asked Question

This error usually pops up if a proper and appropriate internet protocol is not selected by the computer.
To fix this, one can give command prompt troubleshooting or a system restore after backing up the imperative files and data. One can also scan for virus’ and complete pending updates, if any.
Ping transmit failure is usually a sign that the computer and its NIC or the driver inserted in the computer are encountering a physical issue. It generally occurs when one is trying to insert pin commands as a command prompt. It could also be the cause of a disabled Network Interface Controller (NIC) that connects a computer and a computer network.
There are many causes for Ping General Failure, some of the common ones are;
1) That the internet protocol of your computer is stuck to version 4 when Windows require and is stable with version 6.
2) There could also be software installed that is blocking HTTP.
3) Usage of VPN could also be the cause.
There could be many issues why a computer’s ping is not working properly like either the usage of VPN is ongoing which is preventing the ping to work properly or a likely software, anti-virus or system is installed that is creating a glitch in the system or the main one that an appropriate internet protocol is not selected.
The issue mainly could be with the internet setting and one should repair that, manually if it is possible. To do that;
-Open setting in the app, go to the network then click on the internet section.
-Click on the network reset link that appears.
-The network settings will restore to default.
Click on reset now and the system will complete the procedure. The issue should then get fixed.

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3 Comments

  • jack Reply

    I am having a few issues with interfacing and pinging. At the present time, I am not getting any ip addresses on any connectors, not in any case a 169.x.x.x location. When I attempt to ping anything, including 172.0.0.1 I get the blunder “Ping: transmit fizzled. General disappointment”. I have attempted a framework reestablish with no good fortune. I have had a go at uninstalling and re-introducing my remote system card driver, and restarting my PC. I have never observed this issue, and am out of investigating choices. Any counsel? Much obliged to you.

  • smith Reply

    I also had this problem at my friends house, how i solved it:

    taskmanager->Services-> rightclick on netlogon (or any other network connection detail) -> open services -> right click on every network settings in the list and go to properties -> then make the startup type automatic -> restart your pc.

    this trick did it for me!

    tell me if it worked for you guys!

    does anyone has an explanation

  • quel Reply

    I am having some problems with connecting and pinging. Right now, I am not getting any ip addresses on any adapters, not even a 169.x.x.x address. When I try to ping anything, including 172.0.0.1 I get the error “Ping: transmit failed. General failure”. I have tried a system restore with no luck. I have tried uninstalling and re-installing my wireless network card driver, and restarting my computer. I have never seen this problem before, and am out of troubleshooting options. Any advice? Thank you.

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